“Design in the absence of content is not design, it’s decoration.” — Jeffrey Zeldman.
Language and content are the unsung heroes of design.
From microcopy and error messaging to support content and knowledge management.
Content strategy, UX writing, and information architecture help create experiences that are clear, consistent, and compassionate.
I also have experience publishing shareable content on the web. I was the first author to earn a book deal from content posted on Medium.com.